SoulCrush
Straight answers to the questions SoulCrush users actually ask — accounts, matching, camera trouble, coins, safety, and billing.
Meet someone new on camera →No. You can start as a guest: open the site, tap to match, allow camera and microphone when the browser asks, and you are in a live 1v1 session. Nothing installs, and no sign-up wall stands in front of your first conversation. An account is worth creating once you want your coin balance and preferences to follow you between visits and devices.
Free to start, yes — your first matches cost nothing and ask for nothing. When you want longer conversations or more matches than the free allowance covers, the service runs on coins, and there is an optional VIP plan for heavy users. Prices are always shown in USD before you confirm anything, so a surprise charge is not possible.
One tap puts you in line, and the system pairs you with the next available person for a private 1v1 video chat. There are no group rooms and no public broadcasts — every session is just the two of you. Who you meet depends on who is online at that moment, which is the whole charm of talking to strangers.
In order: check the browser address bar for a blocked permission icon and allow access; make sure no other app is holding the camera; refresh the page; and on mobile, confirm the browser itself has camera and mic permission in your device settings. If none of that works, send a note through the contact form with your device and browser — that combination is the clue the team needs.
Tap skip and the current session ends and the next match loads — no explanation owed, no hard feelings implied. Skipping is a core feature, not a rude gesture: it is how you find the conversation actually worth your evening. Our page on flirting on camera has more on keeping a good conversation alive once you find one.
Coins are the in-site currency that paid features spend — more chat time, more matches. VIP is an optional plan for people who use SoulCrush a lot. Coins are not money and cannot be transferred or cashed out; they only work inside the service. Full details, including the refund position, are in the terms of service on this site.
Use the report and block controls right there in the session — report flags the moment with its context, and block makes sure you do not match that person again. Explicit behavior, harassment, scams, and anything suggesting a minor should all be reported, every time. You can add details through the contact form afterward if the situation needs more explaining.
Your session is a private 1v1 — no audience, no group room, no public stream. The other person can obviously see and hear whatever you show and say, so share like it is a real conversation with a stranger, because it is. The privacy policy on this site covers what data the service itself works with, in plain language.
That gets fixed. Write to [email protected] with the date and amount of the charge, and the team will trace the order — a payment that was charged but never delivered, or charged twice, is made right. Before you go to your bank for a chargeback, give support a chance first: an unexplained chargeback can freeze an account while it is being reviewed.